Refund & Cancellation Policy

Screenwriting Mentorship Program

Refunds

Full refund is available up to midnight Eastern time within 7 days of confirmation of purchase. No refunds will be given after 7 days of purchase, even if session time has not been used.

Rescheduling/Cancellations

Appointment cancellations made within 48 hours of the scheduled session time may be rescheduled to a different date/time. Cancellation requests made after 48 hours may not be rescheduled. There is no refund for cancellations. Occasional rescheduling will be required for either the client or Ranelle Golden due to unexpected events, holidays, vacations, etc. You must agree to make effort to keep scheduled sessions.

Lateness/No-Shows

If you are not available within 15 minutes of our scheduled start time, your session will be deemed a "no show". All appointments scheduled must be cancelled or rescheduled with 48-hours notice to avoid forfeiture of any remaining sessions.